Frequent Asked Questions

UPF stands for Ultraviolet Protection Factor and indicates how much of the sun's UV radiation is absorbed. UPF measurements of fabrics are generally tested by spectrophotometer equipment. For example, a fabric with a UPF rating of 50 only allows 1/50th of the sun's UV radiation to pass through it. This means that this fabric will reduce your skin's UV radiation exposure by 50 times (98% UV block) in areas where the skin is protected by the fabric. One big advantage of the UPF standard is that both UVA AND UVB rays are measured. Our fabric has been tested to repel 99% of the sun's UV radiation with a UPF rating of 55+. UV-Blocker umbrellas provide the highest protection available on the market. A copy of this certification is available upon request.

All UV-Blocker umbrellas have a patented Vented Mesh System that lets the wind pass between the upper and lower canopies. This makes the umbrella very stable in high winds preventing inversion. The umbrella are constructed with all fiberglass ribs and spreaders and making the umbrella very flexible and durable on windy days.

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UV-Blocker offers a One Year Limited Warranty to the original owner against defects in material and workmanship. If the umbrella should prove to be defective in material, workmanship, or fail to function properly, send the umbrella back to UV-Blocker with a copy of the receipt and we will gladly repair or replace the umbrella. UV-Blocker 2 Canals End Rd. STE 204-B Bristol, PA 19007-4821

The sand anchor has a large over-size thumbscrew conveniently locks against any inserted pole 1.5-inches or less in diameter. It is light-weight, safe, and will easily fit into a beach bag. The continuous spiral blade pulls the auger downward when turned clockwise. It is long enough to reach through loose sand to secure beach umbrellas that will withstand very windy conditions. Turning it in the opposite direction will release it from the sand.

The most secure way to mount the beach umbrella into the sand is to use the sand anchor. The sand anchor has a large over-size thumbscrew conveniently locks against any inserted pole 1.5-inches or less in diameter. It is lightweight, safe, and will easily fit into a beach bag. The continuous spiral blade pulls the auger downward when turned clockwise. It is long enough to reach through loose sand to secure beach umbrellas that will withstand very windy conditions. Turning it in the opposite direction will release it from the sand. If you are using it in the ground, we also have a metal ground anchor which work great in the grass.

Yes, you press the button and the umbrella will open automatically.

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The Compact UV umbrella has a smaller handle and folds down to a smaller size, with (3) folding sections and is meant for occasional use. This is auto-open and auto close umbrella.

The Travel UV umbrella has a larger more comfortable handle and folds down with (2) folding sections having less folding parts making this a stronger umbrella.

The Large Folding UV umbrella similar to the Travel umbrella and has a larger frame and canopy large enough for two people to go sightseeing

You can also check our website for the Compact UV umbrella Travel UV umbrella or the Large Folding UV umbrella by clicking on the [Specifications] tab.

Comparison chart:

Compact Umbrella Travel Umbrella Large Folder
Arc Size 42 inches 44 inches 58 inches
Weight 13 ounces 1 lb. 2 ounces 1 lb. 10 ounces
Folded Down 11 inches 16.5 inches 21 inches
Diameter 39 inches 37 inches 48 inches
Shaft Length 21 inches 23.5 inches 30 inches
Handel Size 2.5 inches 3.5 inches 4.5 inches
Waterproof Yes Yes Yes
UPF Rating 55+ 55+ 55+
Matching Shealth Yes with umbrella Yes with should strap Yes with should strap
Opening Auto Open Button Auto Open Button Auto Open Button
Closing Auto collapsing, manually compress Manually pull down Manually pull down
Usage Occasional usage Every day usage Every day usage

UV-Blocker has found that the silver reflective color on the outer canopy along with the dark Navy-Blue color on the underside of the canopy have the best sun protection combination and has never made any UV-Blocker umbrellas in any other colors.

We have recently received many inquiries asking whether the stitches on the canopies of our umbrellas go horizontally or vertically. Please note that we constantly update our craftsmanship in order to make the best quality umbrellas and to give our customer ultimate sun protection. Since April 2017, we have switched supplier and upgraded our manufacturing process. The current stitching goes vertically and should look like the photo shown below.

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UV-Blocker does our best to ship all orders out the next business day. During the check out process you will be able to select the shipping service so you can receive your order in a timely manner that suits you.

UV-Blocker continually monitors its shipping carriers to bring our customers the most affordable shipping options. The shipping rates will be presented to you during ordering process represents the best overall value we can offer you in terms of speed, reliability and price. Your shipping cost is calculated using the UPS and USPS shipping table for your destination and the weight and number of packages in your order.

Economy - This is free shipping available for most locations in the continental US. Delivery in two to ten days (depending on your location).

Automated tracking information will be sent to you, once the package has been shipped.

USPS Priority Mail - Delivery in one to five days (depending on your location) and will deliver on Saturday if you have mail delivery on Saturday.

Automated tracking information will be sent to you from USPS, once the package has been shipped.

UPS SurePost - Delivery in five to ten business days (depending on your location).

Automated tracking information will be sent to you from UPS, once the package has been shipped. Package is picked up by UPS and then delivered by USPS.

UPS Ground - Delivery in one to five business days (depending on your location).

Automated tracking information will be sent to you from UPS, once the package has been shipped.

UPS 3-Day - Delivery in three business days (depending on your location).

Automated tracking information will be sent to you from UPS, once the package has been shipped.

UPS 2-Day - Delivery in two business days (depending on your location).

Automated tracking information will be sent to you from UPS, once the package has been shipped.

Yes we do Internationally. We use DHL Worldwide and FedEx International.

USPS Priority Mail International - Delivery in six to ten business days, but may take longer depending on customs and your local postal carrier. Tracking information will be emailed when your order is shipped.

DHL International - Time-definite delivery typically in 2–5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico). From the U.S. to more than 215 countries and territories. Automated tracking information will be sent to you from DHL, once the package has been shipped.

Yes, we have International Distributor in China - Shanghai Shang Duo International Trading Company. They can be reached at Jacdang.Taobao.com

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UV-Blocker offers a One Year Limited Warranty to the original owner against defects in material and workmanship. If the umbrella should prove to be defective in material, workmanship, or fail to function properly, send the umbrella back to UV-Blocker with a copy of the receipt and we will gladly repair or replace the umbrella. UV-Blocker 2 Canals End Rd. STE 204-B Bristol, PA 19007-4821

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified health expenses. These accounts are usually set up and managed by an HSA or FSA administrator, and you should have access to said HSA/FSA administrator through your employer (ask your HR department!).

HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year.

Unfortunately, HSAs and FSAs are not available outside of the US, and self-employed individuals (who do not have an HSA from a previous employment) do not qualify for HSAs or FSAs.

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.

Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual practitioners who evaluate customers’ eligibility and issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on legitimate medical expenditures.

Truemed is backed by best-in-class investors, including functional medicine pioneer Mark Hyman and founders from Thrive Market, Eight Sleep and Levels.

Using your HSA/FSA funds on eligible products or services sold by Truemed’s partner brands can result in significant savings. HSA/FSA accounts allow you to use pre-tax dollars to purchase products and services to treat, mitigate, or prevent the specific medical conditions that you have been diagnosed with.

Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.

Generally it takes 24-48 hours. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help!

Please contact us at team@truemed.com so we can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form.