UV-Blocker FAQ
Frequent Asked Questions
- What is a UPF rating?
- How does the umbrella with stand the wind?
- How does the Warranty work?
- How does the Sand Anchor work?
- How does the beach umbrella affixed to the ground or sand?
- How does the Auto-Open feature work, do you press a button?
- What is the difference between the UV Compact Umbrella and the UV Travel Umbrella?
- How do you calculate shipping cost?
- What are my US domestic shipping options?
- Do you ship Internationally?
- What are my International shipping options for Canada and Mexico?
- Do UV-Blocker Sun Umbrellas come in other colors?
- Do the stitches on the canopies go horizontally or vertically?
- Do you have any International Distributors?
- How can I tell if the UV-Blocker sun umbrella is authentic when purchasing in China?
What is a UPF rating?
UPF stands for Ultraviolet Protection Factor and indicates how much of the sun's UV radiation is absorbed. UPF measurements of fabrics are generally tested by spectrophotometer equipment. For example, a fabric with a UPF rating of 50 only allows 1/50th of the sun's UV radiation to pass through it. This means that this fabric will reduce your skin's UV radiation exposure by 50 times (98% UV block) in areas where the skin is protected by the fabric. One big advantage of the UPF standard is that both UVA AND UVB rays are measured. Our fabric has been tested to repel 99% of the sun's UV radiation with a UPF rating of 55+. UV-Blocker umbrellas provide the highest protection available in the market. A copy of this certification is availabble upon request.
How does the umbrella with stand the wind?
The beach umbrella has a patented Vented Mesh System that lets the wind pass between the upper and lower canopies. This makes the beach umbrella very stable in high winds preventing inversion. The beach umbrella is constructed with all fiberglass ribs and spreaders and 32mm two pieces white powder coated non-corroding heavy-duty frame, making the umbrella very flexible and durable on windy days.
How does the Warranty work?
UV-Blocker offers a One Year Limited Warranty to the original owner against defects in material and workmanship. If the umbrella should prove to be defective in material, workmanship, or fail to function properly, send the umbrella back to UV-Blocker with a copy of the receipt and we will gladly repair or replace the umbrella. UV-Blocker 2 Canals End Rd. STE 204-B Bristol, PA 19007-4821
How does the Sand Anchor work?
The sand anchor has a large over-size thumbscrew conveniently locks against any inserted pole 1.5-inches or less in diameter. It is light-weight, safe, and will easily fit into a beach bag. The continuous spiral blade pulls the auger downward when turned clockwise. It is long enough to reach through loose sand to secure beach umbrellas that will withstand very windy conditions. Turning it in the opposite direction will release it from the sand.
How does the beach umbrella affixed to the ground or sand?
The most secure way to mount the beach umbrella into the sand or ground is to use the sand anchor. The sand anchor has a large over-size thumbscrew conveniently locks against any inserted pole 1.5-inches or less in diameter. It is light-weight, safe, and will easily fit into a beach bag. The continuous spiral blade pulls the auger downward when turned clockwise. It is long enough to reach through loose sand to secure beach umbrellas that will withstand very windy conditions. Turning it in the opposite direction will release it from the sand.
How does the Auto-Open feature work, do you press a button?
Yes, you press the button and the umbrella will open automatically.
What is the difference between the Compact, Travel and the Large Folding UV Umbrellas?
The Compact UV umbrellahas a smaller handle and folds down to a smaller size and is meant for occasional use.
The Travel UV umbrellahas a larger more comfortable handle and folds down using less folding parts.
TheLarge Folding UV umbrellahas a larger more comfortable handle and can cover two people.
You can also check our website for theCompact UV umbrellaTravel UV umbrella or the Large Folding UV umbrellaby clicking on the [Specifications] tab.
Comparison chart:
| Compact Umbrella | Travel Umbrella | Large Folder | |
| Arc Size | 42 inches | 44 inches | 58 inches |
| Weight | 13 ounces | 1 lb. 2 ounces | 1 lb. 10 ounces |
| Folded Down | 11 inches | 16.5 inches | 21 inches |
| Diameter | 39 inches | 37 inches | 48 inches |
| Shaft Length | 21 inches | 23.5 inches | 30 inches |
| Handel Size | 2.5 inches | 3.5 inches | 4.5 inches |
| Waterproof | Yes | Yes | Yes |
| UPF Rating | 55+ | 55+ | 55+ |
| Matching Shealth | Yes with umbrella | Yes with should strap | Yes with should strap |
| Opening | Auto Open Button | Auto Open Button | Auto Open Button |
| Closing | Auto collapsing, manually compress | Manually pull down | Manually pull down |
| Usage | Occasional usage | Every day usage | Every day usage |
How do you calculate shipping cost?
UV-Blocker carefully screens and continually monitors its shipping carriers to bring our customers the most affordable shipping options. The carrier initially presented to you during ordering represents the best overall value we can offer you in terms of speed, reliability and price.
Your shipping cost is calculated using the USPS and FedEx shipping table for your destination and the weight and number of packages in your order.
What are my US domestic shipping options?
USPS Priority Mail -Delivery in one to five days (depending on your location) and will deliver on Saturday if you have mail delivery on Saturday. No tracking information will be sent.
FedEx SmartPost -Delivery in five to ten business days (depending on your location).
Automated tracking information will be sent to you from FedEx, once the package has been shipped. Package is picked up by FedEx and then delivered by USPS.
FedEx Ground -Delivery in one to five business days (depending on your location).
Automated tracking information will be sent to you from FedEx, once the package has been shipped.
FedEx Express Saver -Delivery in three business days.
Automated tracking information will be sent to you from FedEx, once the package has been shipped.
FedEx 2 Day -Delivery in two business days.
Automated tracking information will be sent to you from FedEx, once the package has been shipped.
FedEx Standard Overnight -Next day delivery that arrives at most US locations by 3pm the following weekday. Automated tracking information will be sent to you from FedEx, once the package has been shipped.
FedEx Priority Overnight -Next day delivery that arrives at most US locations by 10:30am the following weekday morning, noon on Saturday. (Must specify "Saturday Delivery" when prompted during checkout.). Automated tracking information will be sent to you from FedEx, once the package has been shipped.
Do you ship Internationally?
Yes, we ship Internationally with DHL Worldwide and FedEx International.
What are my International shipping options for Canada and Mexico?
USPS Priority Mail International -Delivery in six to ten business days, but may take longer depending on customs and your local postal carrier. Tracking information will be emailed when your order is shipped you may also send a request to CustomerService@UV-Blocker.com with order number
FedEx International Economy -Time-definite delivery typically in 2–5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico). From the U.S. to more than 215 countries and territories. Automated tracking information will be sent to you from FedEx, once the package has been shipped.
FedEx International Priority -Time-definite delivery typically in 1, 2 or 3 business days. From the U.S. to more than 220 countries and territories, and to the U.S. from more than 220 countries and territories. Automated tracking information will be sent to you from FedEx, once the package has been shipped.
Do UV-Blocker Sun Umbrellas come in other colors?
UV-Blocker has found that the silver reflective color on the outter canopy along with the dark Navy Blue color on the underside of the canopy have the best sun protection combination and has never made any UV-Blocker umbrellas in any other colors.
Do the stitches on the canopies go horizontally or vertically?
We have recently received many inquiries asking whether the stitches on the canopies of our umbrellas go horizontally or vertically. Please note that we constantly update our craftsmanship in order to make the best quality umbrellas and to give our customer ultimate sun protection. Since April 2017, we have switched supplier and upgraded our manufacturing process, the current stitching goes vertically and should look like the photo shown below.
Do you have any International Distributors?
Yes, we have International Distributor in China - Shanghai Shang Duo International Trading Company. They can be reached at Jacdang.Taobao.com